Can I cancel the room?
You can cancel free of charge until 7 days before arrival. If you cancel in the 7 days before arrival, we will will charge 80% of the total price.
Is the hotel in a quiet area?
Our hotel is located right in the center of Cochem. All rooms are equipped with triple glazing so that the background noise from the outside is minimal. On appointments with lager events, such as vine festivals, it can’t be ruled out that the noise enters the rooms.
Is the hotel accessible?
No, the hotel areas can only be reached via steps.
Do you have smoking rooms?
No, our hotel is non-smoking throughout.
Do you have single rooms?
No we don’t, we only have double rooms.
Can we park in front of the house?
There are only public parking places in front of the house. They cost € 2 for two hours and are not to be used for long-term parking. Between 7 p.m. and 8 a.m. the parking spaces can be used free of charge. Upon arrival, you can use the existing loading zone for a short time in front of the house.
How long can we use the booked parking space?
You can use the parking lot until check out, 11 a.m. on the day of departure.
Do you have parking lots?
We offer several options for parking.There are public, non-reservable parking spaces directly in front of the hotel, which are subject to a charge daily from 8 a.m. to 7 p.m. An unloading area is available.In a private garage, approx. five minutes’ walk from the hotel, we offer a limited number of parking spaces for € 8.00 per car and day. We are happy to take your reservation.For the public parking garage in Cochem, approx. five minutes’ walk from the hotel, we offer a parking ticket for € 8.00/car and day. There are no permanently reserved places available. The places are subject to availability. Please note, the garage only takes cars…
Do you offer child discounts?
Children under the age of 7 years sleep for free in the existing bed in the parents’ room. Children up to 12 years pay € 25 per night in their parents’ room. Please ask about our parents’ room.
Do you have baby beds?
Yes we have baby beds suitable for 0-2 year olds. Please book one when you’re booking.